FAQ
FAQ
We have provided localization technical guidance and rapid response support to over 100 global customers, regardless of where their factories are located.
Q1:Do you provide customized baking lines?
Yes, we offer full-chain customized solutions for biscuits, cookies, cakes, etc.
Q2:What’s your after-sales response time?
12h remote support; 72h on-site emergency service.
Q3:Do you support overseas service?
Yes, we have global local teams and APEC card engineers.
Q4:What certifications do you have?
CE certified; we drafted 18 national industry standards.
Q5:What’s your lead time?
Standard 4–6 months, depending on configuration.
